Privacy Policy

Information We Collect

We collect information directly from you when you interact with the site:

• Contact form. When you submit our contact form, we collect your name, email address, phone number (optional), and the project details you share. This information is processed by our form provider, Formspree, and delivered to us by email.
• Scheduling a call. If you click "Book a Call," you're taken to Calendly to pick a time. Calendly collects the scheduling information you provide there (such as your name, email, and selected time) directly, under its own privacy policy.
• Automatically collected data. Like most websites, our hosting and font providers may log basic technical information such as your IP address, browser type, and pages visited. We don't run analytics or advertising trackers on this site.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and follow up on project requests
• Schedule and confirm calls or meetings
• Maintain records of client and prospect communication

We do not sell your personal information, and we do not use it for advertising.

Text Messaging (SMS) Communications

If you submit your phone number through the chat widget on this site, you consent to receive text messages from Howland Media related to your inquiry, appointment scheduling, and service updates. Consent to receive text messages is not a condition of any purchase. Message frequency varies. Message and data rates may apply.

You can opt out of text messages at any time by replying STOP to any message, or request help by replying HELP. See our SMS Terms and Conditions for full program details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the categories described elsewhere in this policy exclude text messaging originator opt-in data and consent, and this information will not be shared with any third parties.

Third-Party Services

We rely on a small number of third-party services to run this site:

• Formspree — processes and delivers contact form submissions.
• Calendly — handles scheduling for booked calls.
• Google Fonts — serves the typefaces used on this site, which may involve your browser requesting font files from Google's servers.
• Meta Pixel — Meta (Facebook/Instagram) places a cookie and collects data about your visit, such as pages viewed, to help us measure ad performance and show relevant ads. See Meta's Privacy Policy for details.

Each of these providers has its own privacy policy governing how it handles data, and we encourage you to review them if you have concerns.

Cookies

This site uses the Meta Pixel, which sets cookies and collects information about your browsing activity here to help us understand ad performance and show you relevant ads on Facebook and Instagram. Other third-party services linked above (such as Calendly, if you visit their scheduling page) may set their own cookies once you leave our site. You can opt out of Meta's ad tracking through your Facebook ad settings or by using your browser's cookie/tracking controls.

Data Retention

We keep contact form submissions and related correspondence only as long as needed to respond to your inquiry or maintain our business records, after which we delete it.

Your Choices

You can ask us to access, correct, or delete the personal information you've shared with us at any time by emailing us using the contact information below.

Children's Privacy

This site is intended for business owners and is not directed at children. We do not knowingly collect information from anyone under 13.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.